Privacy Policy

KOMO-YUKI LTD ("KOMO-YUKI", "we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This policy applies to visitors to our website, landlords and agents, suppliers and brand partners, and any individuals who contact us or engage with KOMO-YUKI.

1. Who We Are

Legal Entity: KOMO-YUKI LTD

Registered Address:

128 City Road
London, EC1V 2NX
United Kingdom

Contact Email: duncan@komoyuki.com

KOMO-YUKI LTD is the data controller responsible for your personal data.

2. Information We Collect

We may collect and process the following categories of personal data:

a) Information You Provide Directly

• Name
• Email address
• Company name
• Job title
• Property details (for landlord or agent enquiries)
• Product or brand information (for supplier enquiries)
• Any information you submit via contact forms or email correspondence

b) Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Referral source

This data is collected via cookies and similar technologies (see Section 8).

3. How We Use Your Information

We use your personal data for the following purposes:

• To respond to enquiries from landlords, agents, suppliers, and partners
• To assess retail locations or partnership opportunities
• To manage business communications and relationships
• To improve our website and user experience
• To comply with legal or regulatory obligations
• To protect our business against fraud, misuse, or security risks

We do not sell or rent your personal data to third parties.

4. Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

• Legitimate Interests: For operating and growing our retail business, responding to enquiries, and managing relationships.
• Consent: Where you have explicitly provided consent (e.g., submitting a contact form).
• Legal Obligation: Where processing is required by law or regulation.

5. Data Sharing

We may share personal data only where necessary and appropriate, including with:

• Professional advisers (legal, accounting, or property consultants)
• Technology and hosting providers supporting our website and systems
• Regulatory or law enforcement authorities, where legally required

All third parties are required to respect the security and confidentiality of your data.

6. Data Retention

We retain personal data only for as long as necessary:

• Enquiry and correspondence data is retained for a reasonable business period
• Supplier and partner data may be retained for ongoing or potential relationships
• Data required for legal or regulatory reasons is retained as required by law

When data is no longer required, it is securely deleted or anonymised.

7. Your Data Rights

Under UK data protection law, you have the right to:

• Access your personal data
• Request correction of inaccurate or incomplete data
• Request the deletion of your data
• Object to or restrict processing
• Request data portability
• Withdraw consent at any time (where consent applies)

To exercise your rights, contact: duncan@komoyuki.com

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO):
https://www.ico.org.uk

8. Cookies

Our website may use cookies to improve functionality and analyse traffic. Cookies do not typically identify you personally.

You can control or disable cookies via your browser settings. Further details may be provided in a separate Cookie Policy if required.

9. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure.

While no system is completely secure, we take data protection seriously and continuously review our safeguards.

10. International Transfers

If personal data is transferred outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal, operational, or business changes. The latest version will always be available on our website.

12. Contact Us

For any privacy-related questions or requests:

Email: duncan@komoyuki.com
Company: KOMO-YUKI LTD